The Metrics of a Mature Alumni Program
Keynote Speaker: Jenn Pedde – Global Alumni Manager, Oliver Wyman
Moderator: Tony Audino – CEO, Conenza
As an alumni program grows from launch to maturity, the metrics used to define success will change accordingly. At all stages, a program should have clearly defined goals and processes in place. In this webinar we’ll discuss how an alumni program can be of the most value to a company, and why it’s worth the investment over time.
Join us to learn about:
- Community growth stages
- The signs of a mature alumni program
- What data to collect and why
- Engagement and transactional metrics
Learn from Oliver Wyman’s experience, where it’s been and where it’s going!